Microsoft never did call and i’d feel foolish to call them as I guess they would have called if they knew what was wrong.
Yesterday our ip thought it could be my laptop’s network card driver so I spoke to HP but since my laptop is no longer under warranty he could speak with me for only a short time or they’d need to charge me $50-$100 for support help….but what he said really puzzled me. He said that I needed to go to their support page and download the driver there so I called a friend and asked them to look for my driver but he said that there was no listed driver for windows 7 for my laptop model. So I called HP back and they then told me that because my laptop was made with Vista my drivers have compatibility issues with Windows 7. So now I’m confused….if a vista laptop will have internet driver issues with windows 7, then why do they offer this upgrade? I mean in the windows 7 manual it says to choose ‘upgrade’ if you’re using vista so it confuses me everything I’m being told =(.
So I called our ip back and after additional checks on my laptop’s setting they’re sending me another modem to try….I originally thought the modem may have broken as the internet stopped working all by itself without me doing or changing anything but no one else felt it could be broken. Maybe if a guy had called they would have listened?…I don’t know. Mmm but then again maybe it’s not the modem but I won’t know until it arrives.
HP told me that I should go back to vista and they wanted to sell me a system disc for $20…..i’d lose everything and my laptop would appear like it did when I first purchased it…..that would be doubly bad though as I had so so many hardware and software compatibility issues back then which took months to fix them all and I also needed to part with some things because vista wouldn’t work with them =(. I so wouldn’t want to go through that again with vista and isn’t Windows 7 supposed to be so much better? I’m heartbroken right now…..